Stellenangebot ID-Nr.

Technical Writer / Documentation Manager (m/f/d)

Beginn ab sofort
Vertragsart Anstellung / freie Mitarbeit
Firma EXCO Consulting GmbH
Einsatzort Root

EXCO Consulting GmbH is an enterprise offering a comprehensive range of services for the regulated industries. We are seeking a Technical Writer / Documentation Manager for our customer in Rotkreuz (Switzerland, Luzern area); 100%. The start date is as soon as possible.

Tasks & Responsibilities & Profile


Techical Writer

  • Writes and updates end User, Service and Host Interface Documentation in English for our cutomer while respecting project requirements and documentation standards

  • Plans, develops, organizes and edits operational procedures for user and service documentation

  • Independently collects information required to produce the documents

  • Cooperates closely with service personnel, trainers, developers, and other subject matter experts

  • Organizes documentation reviews by subject matter experts, and implements their input

  • Ensures that quality targets, timelines, and regulatory requirements are respected

  • Is enthusiastic about technical writing and contributes to frequent discussions aimed at the continuous improvement of our processes and guidelines

Documentation Manager


  • Executes international documentation projects independently

  • Coordinates the work of a documentation project team consisting of technical writers (in-house and external), terminologists, illustrators, and translators

  • Is responsible for documentation project planning, cost control, meeting quality targets and timelines, fulfilling regulatory requirements, and respecting given documentation standards

  • Manages localization projects (for software and documentation) in close collaboration with software development and country organizations

  • Provides the interface between the documentation team, the development project team and other departments

  • Contributes to the continuous improvement of documentation processes and tools


Must Haves

  • Apprenticeship and/or undergraduate degree in an electronic, mechanical, information technology, scientific or linguistic discipline; a further education e.g. in informatics or technical documentation is a plus

  • Proven experience in technical writing

  • Excellent spoken and written command of English (native speaker or equivalent level)

  • Experience with Schema ST4 or comparable Content Management Systems

  • Proven experience with Adobe FrameMaker (structured) or a similar authoring tool

  • Familiarity with software development processes

  • Ability to quickly learn complex technical concepts and make them easily understandable in text, pictures and/or videos

  • Ability to communicate in an international environment and motivate colleagues from different functional areas

  • Strong skills in the organization, planning, prioritization, and management of stakeholders and their expectations

  • Good knowledge of translation, localization and project management tools


Nice to Haves

  • Experience with iterative/agile software development methods, such as scrum

  • Familiarity with laboratory systems and environments is an advantage


Our offer:

  • A permanent position in the picturesque centre of Switzerland

  • Training and further education opportunities

  • Company events with nice colleagues

  • Challenging tasks with a good work life balance

  • An attractive salary and a pleasant work environment


Are you interested?

Please send us your CV in English including your earliest possible entrance date


Recruiting Team Switzerland
T+41 41 455 24 77


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